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Posted during August 2012

Overbooking/Delayed Flight

Many of the international carriers for whom we have acted on their entry to the Canadian market, have been surprised that Canada has no regulatory standard regarding air carriers overbooking a flight, or on compensating passengers for delayed flights.  The Canadian Transportation Agency (“CTA”) recently remedied that situation, but only in regard to Air Canada… Read more »

Tariffs

TARIFFS Over the past few years, the Canadian Transportation Agency has developed a great concern that Canadians booking travel on air carriers, be made totally aware of the legal terms and conditions of the ticket. In the old paper days of tickets, abbreviated and common language terms and conditions were printed as one of the… Read more »